Privacy Policy

Last Updated: June 12, 2025

At Casino Time, protecting your privacy is a top priority. This Privacy Policy describes how Casino Time Inc. ("Casino Time", "we", "us", or "our") gathers, uses, shares, and secures your personal data while using our website, services, and online casino platform (collectively, the "Services"). We handle your personal data in accordance with the privacy laws of Ontario, Canada.

1. Information We Collect

We collect different types of personal data to deliver and enhance our Services:

• Personal Identifiable Information (PII): Information like your name, contact info, birthdate, ID verification documents, and payment details (e.g., credit card or bank info).
• Transaction Information: Data related to your deposits, withdrawals, gameplay, and betting activity.
• Technical Data: Includes your IP address, browser type/version, device info, OS, location, and other device-related details.
• Usage Data: Insights on how you use our site and Services, such as visited pages and session length.
• Communication Data: Records of your interactions with our support team via email, chat, or phone.
• Marketing and Communications Preferences: Your choices regarding how we contact you and what promotional material you receive.

2. How We Collect Your Information

We collect data through:

• Direct Interactions: When you register, deposit, withdraw, participate in offers, or contact us.
• Automated Technologies: We use cookies and similar tools to automatically collect Technical and Usage Data.
• Third Parties: Information may be received from external services such as ID verification providers and payment gateways, or from public records.

3. How We Use Your Information

We use your data for the following reasons:

• Account Services: To create your account, verify age and identity, process transactions, and manage your profile.
• Platform Operations: To deliver games, personalize your experience, and conduct performance analysis and testing.
• Security: To detect and prevent fraud, money laundering, and other threats.
• Compliance: To meet obligations with iGaming Ontario and AGCO, including responsible gambling enforcement.
• Customer Support: To respond to your questions or concerns.
• Marketing: To share offers and updates you’ve agreed to receive. You can opt out anytime.
• Responsible Gambling: To monitor and support players who may need help managing their play.

4. Disclosure of Your Information

We may share your data with:

• Regulators: iGaming Ontario and AGCO as required.
• Third-Party Service Providers: Vendors helping us with payments, ID checks, analytics, and technical services—under strict confidentiality.
• Affiliated Companies: Within our business group.
• Legal Requests: When necessary by law, court order, or regulatory authority.
• Corporate Changes: In case of merger or asset sale, your data may be transferred.

5. Data Security

We apply strict security protocols to protect your data, including:

• Encryption: Secure communication via SSL technology.
• Access Control: Limiting access to only authorized staff.
• Regular Reviews: Ongoing security assessments.
• Safe Storage: Hosting data in protected environments.

While we strive to protect your data, no online system can guarantee complete security.

6. Data Retention

We retain your personal information only as long as required for the purposes outlined, including regulatory and legal compliance under Ontario gaming laws.

7. Your Rights

Depending on the law, you may have the right to:

• Access: View the data we store about you.
• Correction: Fix incorrect or incomplete data.
• Withdraw Consent: Revoke your consent for data collection (may limit access to Services).
• Deletion: Request removal of your data, subject to legal restrictions.

To exercise any of these rights, contact us at customersupport@casinotimeca.com.

8. Cookies and Tracking Technologies

We use cookies to collect browsing data and enhance your experience. These allow us to:

• Save your preferences.
• Track traffic and site usage patterns.
• Serve tailored content and ads.
• Help secure the platform.

You may block cookies via your browser settings, but doing so may limit some functionality of our Services.

9. Third-Party Links

Our website might include links to third-party websites or tools. Once you click these, their privacy practices apply. We do not control their policies and recommend reviewing them separately.

10. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be posted here with a revised "Last Updated" date. Please revisit this page occasionally to stay informed.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, reach out to us:

Email: customersupport@casinotimeca.com